Auburn Housing Authority's Housing Choice Voucher (HCV) Program is converting to an online format for all applications and recertifications. All future applications and recertifications must be completed using the new online portal for HCV. The online portal will allow applicants and participants to enter their current information online and upload any documents needed directly through the portal. In addition, once HCV staff has completed processing the application or recertification, all required documents can be sent for signature and returned by email. The conversion to the online format will allow faster processing time and eliminate the need to schedule appointments for applicants or participants to meet with their case managers. We are attempting to streamline the online process to make things easier for our families and to provide the best service with quick response times.
Applicant Information: Once your application has been received and accepted by HCV, applicants will need to register for an online applicant account which will enable applicants to update their information and check their current status on the waiting list.
To register for an online applicant account, applicants will access the online portal through the following links, depending on which Voucher
Type the applicant applied for:
Tenant-Based Vouchers:
https://apps.auburnhousingauth.org/UserCreateAcct.aspx
Project-Based Vouchers located in Auburn:
https://apps.auburnhousingauth.org/UserCreateAcct.aspx
Project-Based Vouchers located in LaFayette:
https://lha.auburnhousingauth.org/UserCreateAcct.aspx
After accessing the online portal at the correct link above, select "APPLICANT" as the Registrant type and complete the requested information to create the online account. Once the online applicant account is created, applicants will need to make sure they update their contact information through the portal to ensure they are notified once their application is selected for processing. In addition, the online portal will enable applicants to securely upload all required
documentation and forms.
If you or anyone in your family is a person with disabilities or requires a reasonable accommodation to fully utilize Auburn Housing Authority's programs and services, feel free to contact your assigned case manager, or you may contact the HCV Department at (334) 821-2262, extension 217.
Policy Reminder
LHA is committed to providing all residents with safe, decent, and sanitary housing and ensuring that all residents have the right to peaceful enjoyment of their apartment. As a part of this commitment, LHA has implemented weekly property assessments. As a result, LHA requests residents' assistance in addressing frequent issues observed. (Please note that all residents agree to abide by this policy upon signing a lease failure to do so can lead to fines and eviction.)
1. No parking on or driving across the grass is permitted at any time.
2. Before bringing a pet and/or service animal home, you must contact LHA's office. LHA has no pet visitation policy.
3. All smoke detectors inside the home must be operable. Residents should contact the office to request batteries for all beeping smoke detectors. Smoke detectors should not be tampered with, removed, disconnected, or covered.
Contact LHA Property Manager Christina Williamson via phone at 334-864-8391 or by e-mail at cwilliamson@auburnhousingauth.org.
SURVEILLANCE CAMERAS
As you may have noticed, surveillance cameras have been installed at all sites. Additional cameras will be installed by the end of 2024.
DRUG/CRIME EVICTION POLICY
The Board of Commissioners of the Housing Authority and Landlord, in an effort to take a positive stand against the sale and use of illegal
drugs and other crimes on Landlord or Housing property, hereby adopts and endorses the following policy.
I. Any person, regardless of age, arrested on Housing Authority (HA) or Landlord's property for possession, use, or sale of drugs or any unlawful act that threatens the peace and security of the Tenants, general public, or HA staff, who is not listed as a family member on any lease of Landlord's property will immediately be issued a
letter of "No Trespassing."
II. Any person arrested on Landlord or Housing Authority property for possession, use, or sale of drugs or any unlawful act that threatens the peace and security of the Tenants, general public, or HA staff, who is listed as a family member on a lease of Landlord or Housing Authority owned property and who is under the age of 19 will immediately be sent a letter requiring the arrested family member and the entire family to come to the office for counseling in which the following will be required:
A. Head of house and all family members will be required to sign a statement acknowledging the counseling session and acknowledging that another occurrence of this problem may result in termination of the lease.
B. The arrested family member MUST agree to and MUST attend an HA approved counseling or rehabilitation program. HA will verify attendance and completion of the program.
C. Failure to agree or comply with Section II, A, B may result in immediate termination of the dwelling lease
III. Any person arrested on Landlord or Housing Authority property for possession, use, or sale of drugs or any unlawful act that threatens the security of the Tenants, general public, or HA staff, who is listed as a family member on a lease of Landlord or Housing Authority owned property and who is 19 years of age or older will immediately be sent a letter requiring the arrested member and lease holder(s) to come to the office for counseling in which the following
will be required:
A. The lease holder(s) will be requested to in writing remove the arrested person from the lease and agree to allow the Landlord or HA to send the arrested person a letter of "No Trespassing."
B. If the conditions of the "No Trespassing" letter are violated and it is determined that the remaining family members have contributed to
the violation, the dwelling lease may be terminated.
C. Refusal of the Tenant to comply with Section III, A, will result in termination of the dwelling lease.
IV. If the Head of house or spouse is arrested for possession, use or sale of drugs the conditions in Section III, (A-C) will apply.
We Do Business In Accordance With the Federal Fair Housing Law
Revision Schedule: Exhibit A
POLICY ALERT- COLLECTION POLICY (EXCERPT)
I. RENT DUE DATE: Rent and service fees are due on the first (1st) of each month. No partial payments will be accepted on or after the rent due date.
II. LATE FEE CHARGED: If rent and service fees are not received by 5:00 p.m. on the sixth (6th) of the month, a "late fee" in accordance with the Board approved posted current late fee charge will be added to your account.
III. Residents who fail to pay their rent or make arrangements to resolve balances by 5:00 p.m. on the sixth (6th) will be sent a "LEASE TERMINATION NOTICE."
IV. Residents requesting a hardship must request the hardship prior to being considered late. Hardships will not be granted on requests made after the last day to pay on time unless a verifiable emergency exists.
V. Residents who are still residing in the apartment after the lease termination notice has expired will be issued eviction papers.
VI. If a resident moves out of a dwelling unit owing the Housing Authority for back rent, repairs, and/or other expenses, he or she should arrange for the debt to be paid or face possible court action.
